16+
Years / Enterprise Leadership
Enterprise Product · Digital Transformation · AI Strategy
I build the platforms enterprises run on, and lead the teams that ship them.
About
For sixteen years I've built the systems a national enterprise runs on, starting on the front line and rising to lead Product, Business Analysis, and UX. My teams design and scale the mobile and web platforms that more than 5,000 people depend on every day to do their jobs.
What I care about most is the moment strategy becomes something real: a roadmap that actually ships, a manual process that disappears, a workforce that adopts a tool because it genuinely helps. Lately that means putting AI to work, not as a headline but as a shift in how quickly intent becomes execution.
The technology keeps advancing. The work still comes down to people.
Signature Transformations
Flagship enterprise engagement platform that unified fragmented workforce data into a single operational view for 5,000+ daily users.
Introduced applied and generative-AI use cases across product and operations, positioning the organization as an early adopter.
Re-architected the primary enterprise workforce application (Driver Toolbox) for usability, self-service, and adoption.
Led a company-wide RingCentral migration from legacy telephony to a scalable, reliable cloud communications platform.
Established an LMS and department-based coaching system that standardized training and performance workflows organization-wide.
Directed an automation and platform-consolidation portfolio contributing to approximately $600K in annual operational savings.
Capabilities
Certifications